ZINK the element of hair - Unley (1654 reviews)

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Had a wonderful experience yet I almost fell over paying $130 for hair wash and cut

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I love Zinc but it is becoming ever more expensive

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Hairdresser friendly, and confidently

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I got a great haircut and colour here, so overall I came away happy. However I never like getting sold products while I'm in the chair, and here the sell was pretty hard. It also seemed to be based on an assumption I'm unhappy with my hair. I don't think a hairdresser should make that assumption. The main reason for my dissatisfaction, though, is that two services, costing $90 in total, were added without me being given any real choice. I'm sure they were worthwhile and the cost was reasonable. The problem is more one of communication - which wasn't great overall, for example the hairdresser seemed to forget how much I had said I wanted off, and then kept asking me very direct and conclusory questions using terms I didn't understand. I prefer to have more of a conversation where the hairdresser suggests different things and explains why, then I get to say what I think and what I want.

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Zinc fitted me in at short notice. The hairdresser was observant, listened to and understood my requests. Her work was very good. I was not bombarded with ‘what are you doing this weekend?’ questions. A very professional and busy salon. However, my hairdresser constantly spruiked products I should buy. The treatment I had for my hair was virtually mandatory. And the cost was eyewatering. I would recommend Zinc, they do good hair, no question, but maybe get a quote and ask for ‘no up sell please’!

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Had a wonderful experience here. The staff are all super lovely and really take the time to make you feel special and welcome. My hair turned out exactly how I wanted it. Only downfall was the price. When I booked online, it said $195 (subject to change). I almost fell off my chair when the stylist quoted me up when I arrived and it was over double that! I was already seated with cape etc on so was hard to say no at that point. I’m just disappointed at the lack of ability for hairdressers to give an accurate price without having to go into a salon. It seems to be the same everywhere though. Again, I am really happy with the cut and colour and enjoyed my time in the salon. I will know better next time and have to do physically visit stores now for a quote prior to booking which is frustrating and time wasting.