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Urban Chic (1513 reviews)



Ranked 32 of 45 in Queensland

487 Waterworks Road, Ashgrove, Qld, 4060, Australia

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You can book at Urban Chic Ashgrove online using our Book Now button located above. Select from a list of services offered, pick your favourite Urban Chic staff member and book from the dates available.

Since opening in 2005.


What started as a single person concern has grown in clientele and staff to a thriving eight-section salon.


Urban Chic is forever changing with the times and now provides ipads for all our clients to maximize their experience within the salon. The ipads are loaded with the latest fashion magazines and wifi connectivity for their convenience. 


To reward our clients for their loyalty the salon has a great memb

Reviewed by 1513 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Urban Chic were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
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Opening Hours

MON Closed
TUE 12:00 PM to 9:00 PM
WED 9:00 AM to 9:00 PM
THU 9:00 AM to 9:00 PM
FRI 9:00 AM to 5:00 PM
SAT Closed
SUN Closed

Payments Accepted

Payment method Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Extensions Facial Tinting Facial Waxing Treatments

Brands Stocked


What our customers are saying about us

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Wurtulla
19 Jan 2018
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Comment

Incredible environment and a 10/10 service. Back massage chairs with a heater are a nice touch to the basin experience, as having your head in a sink for a long period of time is not always the most enjoyable. Love the finished outcome of my hair, exactly what I was hoping for :)



19 Jan 2018
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Service Quality & Prof. Advice
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Comment

I walked into the salon and nobody seemed to notice or care that I was there. Granted, they were quite busy. Eventually someone told me to take a seat. The owner had her husband there and he was going on about accomodation deals for their upcoming holiday which seemed quite unprofessional to me. After about 20 minutes I was finally taken to a chair and then had to wait some more. Finally met my hairdresser, Carla, who was as awesome! Professional, gave me advice and was super friendly. The whole time the owner was calling clients and telling them she was going on holidays so had to rearrange their appointments, fine, but when it interferes with your other staff’s ability to use the til for their clients it’s pretty annoying. I would go back again for Carla.

Response from Urban Chic

Thank you for your review, I always appreciate any feedback from our clients on their experience at Urban Chic, however I would just like to clarify with you some of the issues you experienced today as this morning was not the normal! My apologies that you weren’t greeted in an appropriate manner, sometimes when the salon is busy we may miss someone walking in, this is unacceptable and I’ll endeavor that this doesn’t occur again! Our next point is something you’re unaware of, what my husband was organising for me was not a family holiday but my accommodation in New York for New York Fashion Week were I’d only been asked yesterday to lead a Team for Wella Australia, so as you can imagine leaving within two weeks causes many issues, which you experienced today, organising any work trip usually involves business hours during which I can contact all my prebooked clients and arrange new appointments for them inevitably these clients will be done after hours, which then leads to less access to our computer system I apologise if this was an inconvenience to you. I’m pleased you enjoyed your experience with Carla today and hope you enjoy your new haircut. kind Regards, Amy Gaudie

Posted on 27 May 2018

Stafford
02 Feb 2018
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Comment

Urban Chic brings together all facets of hair styling and customer service in a comfortable and stylish environment. The hairstylists are a happy team providing a caring, friendly environment with attention to details that really matter: great hair washing, massaging chairs and special touches. Amy, Phoebe and the rest of the team are amazing.


Ahsgrove
16 Feb 2018
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Comment

Best Salon in Ashgrove/The Gap. Friendly, professional service by amazing talented hair professionals.

The Gap
17 Feb 2018
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Service Quality & Prof. Advice
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Comment

Very happy with my cut and colour. Having just recently changed salons due to a bad experience, I especially like that Amy takes the time to understand what I want with my colour and cut. I feel I can easily communicate with her both things I love or dislike about my hair and from this she is able to create a look that I'm happy with not just when I leave the salon but the weeks in between visits. She is also happy to offer advice on any hair troubles I might have. Highly recommend Amy and her team!

The Gap
21 Feb 2018
Overall Environment Care

Service Quality & Prof. Advice
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Comment

So happy with my hair! Never disappointed with the service or end result when I have my done at Urban Chic.

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