Urban Therapy Aveda Lifestyle Salon and Spa (1145 reviews)

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I asked for a haircut however my hair was butchered. It is so much shorter than I asked for, and I was incredibly disappointed by the lack of knowledge of curly hair. My hair is a train wreck, lots of different lengths (though you would expect a little variation in length with curly hair, I'm talking a good inch; I've had to cut it myself at home) and I'll have to wait for it to grow back before I can feel confident about it again. I asked for shoulder length but it's almost a bob at the back. Ben cut my hair as if it was straight hair, thus the varying lengths. The product advice was decent, the cut very very poor. I feel very sad about this. I would normally go to Birmingham to get my hair cut at Strand and Lock where they cut the curls. I will never go anywhere else now, and highly recommend Danny's expertise there. What a horrible experience.

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Amber was amazing! So patient with all my changes and gave me great advice for looking after my hair, I will definitely be back :)

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Another great cut from Alex, a professional approach and an understanding of how a good haircut should look. Alex always sends me out of the salon looking and feeling great, thank you.

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Luxury service with fantastic customer service. High quality products. Wish the stylists chatted more seemed too busy

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Thanks Amber for doing a lovely job of mine and my daughters hair. Kirsty has left us in good hands. You were very accommodating over the timings, fitting us both in together. My daughter feels really grown up and her hair looks in great condition now.